This shit keeps on happening. Whether we’re busy or slow, the f’ing kitchen is supposed to cook us a staff meal that’s ready right before lunch and then again before dinner. That way we can work the entire shift will some food in our belly and not pass-out from starvation (sometimes that would be better than our staff meal anyway).Today was a quiet day so the cooks thought it was ok to not cook anything. Screw them! They get to eat whatever they want off the line all day long but not my staff. We still had 3 servers in the restaurant, 2 banquet waiters and 1 houseman…no food for them.
“Go get the leftovers from the banquet event” one of the cooks snapped at my waitress. This set me off. I went to the kitchen and blasted the bastard. “Let me see YOU eat that leftover shit” I gave it back to him.
Instead of arguing with an idiot, I very quietly went back to my office and rang-up 3 orders for my staff (2 hamburgers and 1 chicken sandwich). I let the restaurant servers fend for themselves. When the order went to the kitchen, they looked just like the orders from the restaurant so they never knew.
Around 20 minutes later I marched my staff to the kitchen and took the food off the line and very deliberately passed it to my staff. “Here guys, enjoy your staff meal” I said. THE COOK FLIPPED OUT!
Ah, the joys of upper management...
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8 comments:
Good for you! Your staff will bend over backwards all the time if they know you are taking care of their meals and with that morale.
Beautifully done. I would've done the same. Sweeeeet!
That was a nice way to handle it.
General Manager used to come down and explain to nme that the most important meal I'd fix that day was for the Employee Cafeteria....
Sure, sure.
lol....pure genius...I would totally do the same thing in that situation. Why didn't they just have your meals prepared though? I'm not sure I'm clear on that part...
I always believe that while we need food to survive, equally, the kitchen need drinks to survive. Even if it is just coffee or soft drinks.
I do a little thing where I sit down with the senior chefs at least once a week and have a little relaxed pow wow, where I openly encourage views on the operation (such as interaction between front and back of house).
But at the end of it, I make sure a simple system is practiced by both. A couple of times a day the kitchen are offered a round of drinks (coffees/softs) and we get good fare in return.
So, if the occassion arised such as yours, then it can be "well, we are scratching your back, why are you not scratching mine......"
While I can see where you are coming from with your reaction - will it eliminate it from happening again??
love what u did!!
ur staff is lucky to have u!
you are all a bunch of *shocker* cry baby little ass holes. Just like the rest of the service staff. Maybe if half of you didnt take four servings worth of food and use family meal as your once a day meal, the rest of your co-workers would have food to eat.
not to mention that most servers make bank roll, so go buy a fucking sandwich.
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