Do you believe this crap? I have a waiter that is constantly late and I have done everything I can to be patient and not fire his ass. I've spoken with him about this. I've asked is there anything that I can do to help. I've then told him that this can't go on any longer. So what happened next?
He's late again and I had enough. I filled out the disciplinary paperwork, the "write-up form" and sent it to HR. Then he has the balls to get pissed at ME!
"I'm not the one that's always late" I tell him. "I'm not the one that can't get his butt to work on time" is next. "I'm not the one that doesn't understand that this won't continue" comes last. "Yeah I know, it won't happen again" he has the nerve to say to me.
"Prove me wrong" I tell him. "If you can come to work on time for the next 10 shifts, I'll rip-up the paperwork" I offer. "If not, you're outta luck and it stays". "Then the next time you're late I fill out the paperwork again". He didn't like that offer.
Are you kidding me? I think I was pretty fair and offered him a chance. Do you agree?
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December 22, 2008
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12 comments:
A more than fair offer. I probably wouldn't have even made it.
That is a very kind offer. If the guy still comes late I would just stop giving him shifts. Then maybe he will get hurt in the pocketbook too.
A chance?
You offered him several chances. Time to put something in his file. Maybe thats whats missing here.
A write up is not the end of the world you know, and it sets the stage if you ever need to go ahead and fire him. You got to document.
This lad sounds like a flake. You've made all the right sounds. Now is the time to reach for the disciplinary rifle.
I would have written him up on the third tardy. No questions. You were absolutely more then fair.
I agree with W/E - start cutting shifts and see how he likes it.
I would have gotten rid of him. He obviously doesn't care about his job, and thinks he can get away with it. Take him off of the schedule and he'll quit.
The Restaurant Masochist- restaurantmasochist.blogspot.com
Very fair! I think he is taking you for a ride BM. You need to set an example and put it to rest. As said, cut his shifts if he is casual and that should hurt, but I think it's gone on long enough, don't you? Your FIRED, see ya
I wrote my views on this and then I keyed in on the real issue.
The writeup.
I wrote up hundreds of those forms during my time as a banquet manager.
And I threw them all away.
I never had to manage a union.
So they were really about me letting off steam.
And I realized after a while that was what they were for.
I would write what I was really feeling on these forms and then rip them up and throw them away.
And then I would be a manager.
And the way it's set up, these things always stay in your file.
It's like a doomsday clock.
I had my fair share before I was a banquet manager.
And I hated them.
"I don't agree with you but I need this job so I am going to sign this biased piece of paper and it doesn't change the fact that you are an asshole who needs to learn how to do his own job before critiquing mine."
You always sign those things under duress.
It's like torture and not a true representation of reality.
So I did things differently.
People need to be able to work knowing that they can get back in the black.
Not having the sword of Damocles over them if they make the tiniest next mistake.
This three strikes and your out is an administrative construct and it's cowardly.
It's hotel hitler bullshit that I hate.
So my management philosophy was twofold:
You have enough rope to hang yourself.
I make the schedule.
That said, lateness doesn't bother me.
Lying does.
If I suspect you of lying to me I am going to consider that the next time I make the schedule.
If you have chronic payday flu don't complain when you don't get any payday shifts.
Don't fuck around with me because I know and I was You.
Lateness doesn't bother me as much as not showing up.
I'd rather someone come in late than not at all.
Because I am the guy who has to stay later and pitch in more to get things done.
I was never shy about that.
I needed my exercise.
Once everyone is optioned off on their eight hours I am the one who has to stay and finish it all off.
That late guy is someone to lean on after everyone has gone home.
Set his schedule for an hour before you actually need him.
You're being *more* than fair. I feel like crap whenever I clock in even a minute late. I don't understand why people expect to keep their job if they don't take it seriously.
I agree that being serious about the job is extremely important, but I can see Dance's viewpoint as well. You guy definitely has an attitude issue on top of his lack of discipline. He's probably already lost his ability to receive a glowing recommendation from you for positions in the future, but at least he can make up the time he's late after the shift when others have gone home.
Well you are more than fair, but I NEVER would have done it. HR went with a 7 minute grace period after that your late enforced by paperwork. Heres why b/c if you need to fire anyone over being late you have not enforced it evenly with all employees in the past they can go to the labor board in NY anyways and get reinstated w/ back wages etc... so you either enforce a late policy evenly or not at all. Sounds like
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