The reviews had nothing to do with my banquet department. They were from a few people that apparently had a "bad experience during check-in". Yeah sure, they probably had to wait in line for 5 minutes to check-in, then they bitch and moan.
You ain't getting an upgrade. You ain't getting a free continental breakfast tomorrow, you ain't gonna speak with the manager.
Stop bitching you bastards. We do a pretty good job around here. Don't go screwing it up and rant about your stay on some dopey website for the world to see.
And stop messing with the banquet manager!
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