You may remember a past post entitled: "The Dreaded Wedding Breakfast". That was a story about a wonderful wedding for 237 people that had a breakfast for a select group of 80 people the next morning. Of course we should have expected that 160 hung-over wedding freaks would show up.
Anyway, today's story is about another wedding breakfast we had yesterday. A different breakfast...no 4-5 chaffers of assorted scrambled eggs, home fries, sausage, etc. This was just a simple continental breakfast but they added an omelet station. We did rollups, setup the juice & coffee station then added 6 burners for the 2 cooks to come in and make the omelets. The guarantee was for 64 people so I scheduled 2 good waiters. This would be enough for a continental with just eggs. I also knew that the kitchen would plan on 2 cooks for this so I didn't bother to check with the chef. First mistake...the chef only scheduled 1 cook, and a junior one at that.
I told the Sunday morning kitchen staff (the "B" team at best was on today) that they will need 2 guys out there to make the omelets since that's the only hot food on the menu. "I don't know", said the most senior cook there, "Mister chef only scheduled Pedro for the station", he finished. Now we're screwed.
Moving along, you figured what happened next. By 9:15am we've got what seems like 42 of the 64 guarantee lined-up for their friggin' omelets and me and Pedro cooking them.
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1 comment:
That's why being a banquet manager is such a pain in the ass.
If any other department fucks up their assignments it's up to you on the front line to save the day.
And then the GM will say all's well that ends well.
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