Sure, it looked like a glamorous position when you attended your friend's wedding last month. Watching the banquet manager, or maitre d’, escorting the bride & groom into the room, then directing his waiters in serving the food, then later even taking center stage during the cake cutting ceremony, seemed like a cool job. You even thought, hey, I would like to do that. Now it's time to tell you the truth!
Sooo...I know you could never say ...but I wish I knew where you worked. I work in a very very similar place....sometimes I swear you're sitting in the office next to me, watching the same crap that I do!
That's why being a banquet manager is such a pain in the ass.
If any other department fucks up their assignments it's up to you on the front line to save the day.
And then the GM will say all's well that ends well.
Last week, a few hours after a day-long corporate meeting: a dude waves me down, tells me he left his extremely important, job-depends-on-it planner in the room that afternoon, and now it's gone. I gave him the "maybe one of your coworkers took it with them to give to you" schpiel, all the while thinking, if it was so damn important, WHY DID YOU FORGET IT? Ugh.