Well, over the quiet month of January, my mind started to wander and I was missing putting my thoughts down on paper. So I decided to write a book. What the heck, if "they" can do it why can't I?
So I wrote a book, in 3 weeks I may say, entitled:
Earn More Tips On Your Very Next Shift...Even If You're a Bad Waiter.
Now I know what you may be saying, "Not another book about how waiters can make bigger tips". There have been hundreds of books written on the topic and thousands of articles on the web about the same thing. Well yes, you're right.
But in doing my research for this book, believe it or not I did do my homework, I didn't see one single book or article that cared if the hotel or restaurant where these waiters worked were also able to improve their customer service. Only that the waiters make bigger tips.
As you know, customer service is big with me and I've complained about poor waiter service enough times on this blog. So now I decided to do something about it.
My book is far from perfect but I am proud of it. I have used countless ways over the many years I have been in this business, and I am still active in it, to motivate my wait staff so that they can improve the customer service of my property. And I found a fringe benefit in this...the waiters started to make more money. Started to earn bigger tips. Started to make the extra money that they had always hoped for.
So that's where the idea for the book came from. So if you're interested, please visit:
http://earnmoretipsonyourverynextshift.blogspot.com to learn more about the book and a link to purchase it as well.
Thank you from the bottom of my heart.
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