We had a large corporate group here for the last 2 days...147 people. Their farewell dinner on Wednesday night was a grand reception with a carving station, wok station, pasta station. The whole works. It was planned for 3 hours with an open bar.About midway through the event I notice the cook behind the pasta station asking one of my waiters to get him more pasta from the kitchen. Ok. So she goes to the banquet kitchen to get some more. After 10 minutes I notice my waiter hasn't returned yet. So of course now I'm heading to the kitchen myself.
What do I see? My waitress pacing the kitchen and giving me that look. You know THAT look. The look that comes over a person that realized someone else screwed-up big time.
The banquet chef is nowhere to be found. The banquet sous chef is missing too. WTF!
Apparently their are rummaging around in the basement storeroom looking for more pasta. MORE pasta?
These a-holes apparently forgot to order enough pasta for this event. That's the stupidest shit I've heard in a looooong time.
Pasta is the cheapest crap to buy. That's why we sometimes will even throw-in a pasta station just to lock-in a sale. It doesn't cost us much. Now these 2 knucklehead chefs are trying to pull some farfalle & tortellini pasta outta their asses before I shove my shoe up in there next.
End of story...
The pasta station turns into 2 chaffers of leftover baked ziti that was not used from our staff meal from lunch. I'm now stuck trying to explain this BS to the group contact who proceeds to break my balls about it and that she will be calling "Sales Chick" in the morning because we ruined her event.
We get through the night. The chef won't even look at me. The waiters are all pissed. The attendees don't know what the hell happened to the pasta. A shit night all around.
I head to my office to make the banquet check that I will NOT be presenting to the host. Then comes the Captain's Report. I fill it out in full without placing any blame on the kitchen full of jerks that couldn't keep friggin' pasta in the house.
My report gets emailed-out to the GM, Dir of F&B, Dir of Sales, and the Executive Chef. Tomorrow's stand-up meeting in the General Manager's office should be fun.

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